# Kiran Kashyap > Technical Program Manager, Product Owner and Agile Coach. Senior Agile Coach at Amadeus, based in Bengaluru, India. 13 years in software, 8 with agile teams. Kiran Kashyap is a technical program manager, product owner and agile coach based in Bengaluru, India, with 13 years in software, 8 of them with agile teams. He is a certified SAFe Program Consultant (SPC) and a Senior Agile Coach at Amadeus, where he built an AI tool used by Scrum Masters, product owners, product managers and release train engineers across the company. He has written three books on engineering and agile practice, has a fourth on quantum computing on the way, and speaks at conferences in India and abroad. ## Quick facts - Roles: Technical Program Manager, Product Owner, Product Manager, Agile Coach, SAFe Program Consultant - Current: Senior Agile Coach, Amadeus (since Feb 2024) - Location: Bengaluru, Karnataka, India - Certifications: SAFe Program Consultant (SPC); ICAgile Certified Professional in Agile Coaching (ICP-ACC); Certified ScrumMaster (CSM); Professional Scrum Master I (PSM I); SAFe Agilist (SA); Management 3.0 (M3.0) - Core skills: Stakeholder management, Program management, People management, Hands-on technical agility, Servant leadership, Team and leadership coaching, Training and mentoring - Tools: Jira, Miro, Google Cloud, GitHub Copilot, Docker, Jenkins, n8n, Power Automate, Selenium, JavaScript, React, Spring Boot, Python, BDD, CI/CD - Email: kiran.kashyap.ds@gmail.com - Website: https://kirankashyap.github.io/ - LinkedIn: https://www.linkedin.com/in/kirankashyapds/ - GitHub: https://github.com/kirankashyap/ ## Areas of work (in his own words) ### Technical program management I plan and run programs that span many teams, from cloud migrations to release trains, and keep dependencies and risks visible the whole way. - Key contributor to planning and running a multi-team cloud transformation at Lowe's - Owned end-to-end release management for a microservices product on Google Cloud, with 7 self-organizing teams - Set up quarterly cross-team planning and release discipline at a startup ### Product ownership and management I turn strategy into roadmaps and forecasts that leadership trusts, and measure whether what we shipped worked. - Built data-driven delivery forecasting and CXO metrics dashboards at Tailorbird - Facilitated roadmaps and timelines for Lowe's tech transformation - Envisioned, built and ran an AI product for every agile role at Amadeus ### Agile and leadership coaching I coach teams, Scrum Masters and leaders, and I tend to measure the result. One set of value stream mapping workshops gave an agile release train a 20% efficiency gain. - Senior Agile Coach at Amadeus since 2024 - Introduced agile ways of working from scratch as the in-house coach at a startup - Certified SAFe Program Consultant (SPC), and ICP-ACC, CSM and PSM I certified - Mentored junior Scrum Masters and engineers ### Building with AI I write code. I build AI agents, skills and prompts that other teams reuse, and I teach engineers to keep AI-written code honest with tests. - Agents, skills and prompts adopted by teams across Amadeus - AI-enabled workshops that save RTEs, Scrum Masters, POs and PMs hours every week - Co-author of Test-First Copilot, on TDD with GitHub Copilot ## Experience ### Senior Agile Coach, Amadeus (Feb 2024 – Present) - Envisioned, built, deployed and maintain an AI tool for every agile role: Scrum Masters, product managers, product owners and release train engineers. - Created reusable agents, skills and prompts that teams across Amadeus adopted. - Ran value stream mapping workshops that led to a 20% efficiency gain for an agile release train. - Facilitated AI-enabled workshops for RTEs, Scrum Masters, POs and PMs that save them several hours a week. ### Senior Scrum Master and Quality Leader, Tailorbird (Nov 2022 – Jan 2024), Startup - Joined as an early employee and held several roles at once. - Started quarterly cross-team planning and a systematic release management process. - Designed and implemented the company test strategy as quality lead, and managed the QA team across India and Latin America. - Set up data-driven delivery forecasting and built metrics dashboards for the CXOs. - Introduced agile ways of working from scratch as the in-house coach, and ran Scrum of Scrums with visual tracking of dependencies and risks. - Built the production support process for customer requests. ### Senior Scrum Master and Project Manager, ConverseNow (May 2022 – Aug 2022), Startup - Created and owned end-to-end release management for a microservices product on Google Cloud, built so its 7 teams could self-organize. - Built a semi-automated process for onboarding new customers onto the automatic speech recognition system. ### Senior Scrum Master, Lowe's (Feb 2020 – May 2022) - Key contributor to planning and running a multi-team cloud transformation. - Facilitated the roadmaps and timelines for the tech transformation. - Led an initiative to raise code quality and engineer engagement with mutation testing and TDD. - Designed and maintained metrics dashboards for leadership, and mentored junior Scrum Masters and engineers. ### Scrum Master, Societe Generale (Apr 2019 – Feb 2020) - Scrum Master for two product development teams. - Co-facilitated PI planning events with the release train engineer. ### Scrum Master, Production Support Analyst, PEGA Developer, Cognizant Technology Solutions (Oct 2013 – Apr 2019) - Volunteered as Scrum Master for a SAFe pilot team (and served the coffee and carried the whiteboards). - Resolved about 1,500 production incidents with good CSAT scores. - Started out as a PEGA developer. ## Books - [Quantum Computing for not-so-Ramanujans: A practical guide to quantum computing for people who don't dream in equations](https://kirankashyap.github.io/books/quantum-computing-for-not-so-ramanujans/) by Vivek Ganesan, Kamal Raj Sekar, Kiran Kashyap. Upcoming. Covers qubits, superposition, entanglement, quantum algorithms, real-world applications, and how to tell what is hype. - [Test-First Copilot (Greenfield Edition): Craft provably high quality software using GitHub Copilot](https://kirankashyap.github.io/books/test-first-copilot/) by Vivek Ganesan, Kiran Kashyap, Kamal Raj Sekar. Published 2025. A guide to building complex applications from scratch with test-driven development and GitHub Copilot, for .NET and React developers. - [Metrics for Agile Product Teams: Illustrated handbook of do's and don'ts](https://kirankashyap.github.io/books/metrics-for-agile-product-teams/) by Guru Thimmapuram, Kiran Kashyap, Vivek Ganesan. Published 2023. What to measure and what not to measure in an agile product team. An illustrated handbook that covers meaningful metrics from forecasting to market hit. - [TDD for Spring Boot REST Microservices: A step by step blueprint](https://kirankashyap.github.io/books/tdd-for-java-spring-boot-micro-services/) by Kiran Kashyap, Vivek Ganesan. Published 2022. Apply test-driven development to Spring Boot REST microservices, including lesser-known Spring Boot tools that make TDD faster. ## Talks - "AI in delivery: where it's amazing, where it's risky. Lessons from the ground", PM Footprints, PMI Bangalore Chapter, Radisson Blu, Outer Ring Road, Bengaluru, India, 10 Oct 2026 - "ICAISE 2026", 5th International Conference on Artificial Intelligence and Software Engineering, The University of Electro-Communications, Tokyo, Japan, 21 Aug 2026 - "WTH is quantum computing!!!", Tech Coach Circle - "Agile India 2022", Agile India, 2022 - "Agile India 2021", Agile India, 2021 - "Agile India 2020", Agile India, 2020 - "Regional Scrum Gathering Hyderabad 2020", Regional Scrum Gathering, Hyderabad, India, 2020 - XP 2019, Montreal, Canada, 2019 - "World DevOps Summit 2019", World DevOps Summit, 2019 - "Regional Scrum Gathering 2019", Regional Scrum Gathering, 2019 - "Agile NCR 2019", Agile NCR, 2019 - NextGen DevOps Conference, Bengaluru, India ## Writing - [Are your engineering teams slowing down despite using AI?](https://substack.com/@kirankashyap608058/p-200991497): Whether AI adoption is improving engineering productivity or creating new bottlenecks. - [The 1978 prophecy: why Dijkstra would have deleted your AI prompts](https://substack.com/@kirankashyap608058/p-195897717): Edsger Dijkstra's principles read against modern prompt engineering, with an attempt to fix it. - [The writer who shaped my path: a tribute to S.L. Bhyrappa](https://substack.com/@kirankashyap608058/p-175049850): A personal tribute to the Kannada novelist. - [Crafting a true pull system using a Kanban board](https://medium.com/@kiran.kashyap.ds/crafting-a-true-pull-system-using-kanban-board-7775d87b82b8): How to set up a Kanban board so work is pulled, not pushed. - [Pick a question: a remote retrospective](https://medium.com/@kiran.kashyap.ds/pick-a-question-a-remote-retrospective-a7c1e2f0b30a): A retrospective format for remote teams. - [The happiness curve retrospective for distributed teams](https://medium.com/@kiran.kashyap.ds/the-happiness-curve-retrospective-for-distributed-teams-f8cdc8987805): A retrospective format built around how the sprint felt. - [Scrum Master interview questions (advanced)](https://medium.com/@kiran.kashyap.ds/scrum-master-interview-questions-advanced-14c574282aef): Harder questions for hiring an experienced Scrum Master. - [How to be a despicable Scrum Master?](https://medium.com/@kiran.kashyap.ds/how-to-be-a-despicable-scrum-master-b42de25b6661): Scrum Master anti-patterns, written as satire. ## Projects and pages on this site - [Nachiketa talks with Yama](https://kirankashyap.github.io/kathopanishad/): The story of Nachiketa from the Katha Upanishad, told simply as an illustrated conversation between the boy and Yama. - [Shaunaka asks Angiras](https://kirankashyap.github.io/mundakopanishad/): The Mundaka Upanishad told simply as an illustrated conversation between the householder Shaunaka and the sage Angiras: two kinds of knowledge, the bow and arrow, and the two birds. - [Six questions for Pippalada](https://kirankashyap.github.io/prashnopanishad/): The Prashna Upanishad told simply as an illustrated conversation between six students and the sage Pippalada: prana and the bees, the five breaths, sleep, the three sounds of Om, and the Person of sixteen parts. - [momonaku: Tokyo Lines](https://kirankashyap.github.io/momonaku/): A 10-question memory game about Tokyo's train system. Unofficial and fan-made. - [India personal inflation calculator](https://kirankashyap.github.io/calculate-your-inflation-india/): Works out your personal inflation rate in India from your own spending, for rural or urban households. - [Pick a question retrospective](https://kirankashyap.github.io/pick-a-question-retro/): The tool for running the remote "pick a question" retrospective format. ## Open source contributions - [github/copilot-sdk](https://github.com/github/copilot-sdk/pull/740): Added per-language custom instruction links to the FAQ. - [stryker-mutator/stryker-js](https://github.com/stryker-mutator/stryker-js/pull/4945): Added a '% score of covered' column to the clear-text mutation testing report. - [ampyard/Llaboratory](https://github.com/ampyard/Llaboratory/pull/28): Implemented the tool-calls history UI and API. - [ampyard/spec-tracer](https://github.com/ampyard/spec-tracer/pull/17): Made module name matching case-insensitive.