Senior Agile Coach at Amadeus · Bengaluru, India

Kiran KashyapTechnical program manager, product owner and agile coach.

I run programs that cross many teams, turn product strategy into roadmaps teams can deliver, and coach teams and leaders on how they work. I also write code, and lately I build the AI tools that agile teams use.

Certified SAFe Program Consultant (SPC)

Email meSee my experience
Kiran Kashyap, Technical Program Manager, Product Owner and Agile Coach
Latest talkPMI Bangalore, 10 Oct 2026New bookQuantum computing, coming soon
years in software
13
years with agile teams
8
books, published + upcoming
3+1
conference and community talks
12

About

Thirteen years of shipping software with other people.

I started in 2013 as a PEGA developer at Cognizant, moved into production support, and then volunteered as Scrum Master for a SAFe pilot team. I have worked with agile teams ever since: at Societe Generale, at Lowe's, at two startups, and now as a Senior Agile Coach at Amadeus.

Most of that time I have been the person who keeps delivery moving across teams. At Lowe's I helped plan and run a multi-team cloud transformation. At ConverseNow I owned release management for seven teams on Google Cloud. At Tailorbird, where I joined early, I set up cross-team planning, delivery forecasting and the test strategy, and ran the QA team across India and Latin America.

I still build things. At Amadeus I created an AI tool for Scrum Masters, product owners, product managers and release train engineers, and teams across the company now reuse the agents, skills and prompts I wrote. I have co-written books on TDD and agile metrics, and I contribute to open source projects such as Stryker and GitHub's Copilot SDK.

Away from work I play badminton, snooker and pickleball, and I read Swami Vivekananda.

What I do

Programs, products and the people who build them.

Companies have brought me in to run programs, own products and coach teams. At startups I have usually done more than one of these at once.

  • Technical program management

    I plan and run programs that span many teams, from cloud migrations to release trains, and keep dependencies and risks visible the whole way.

    • Key contributor to planning and running a multi-team cloud transformation at Lowe's
    • Owned end-to-end release management for a microservices product on Google Cloud, with 7 self-organizing teams
    • Set up quarterly cross-team planning and release discipline at a startup

  • Product ownership and management

    I turn strategy into roadmaps and forecasts that leadership trusts, and measure whether what we shipped worked.

    • Built data-driven delivery forecasting and CXO metrics dashboards at Tailorbird
    • Facilitated roadmaps and timelines for Lowe's tech transformation
    • Envisioned, built and ran an AI product for every agile role at Amadeus

  • Agile and leadership coaching

    I coach teams, Scrum Masters and leaders, and I tend to measure the result. One set of value stream mapping workshops gave an agile release train a 20% efficiency gain.

    • Senior Agile Coach at Amadeus since 2024
    • Introduced agile ways of working from scratch as the in-house coach at a startup
    • Certified SAFe Program Consultant (SPC), and ICP-ACC, CSM and PSM I certified
    • Mentored junior Scrum Masters and engineers

  • Building with AI

    I write code. I build AI agents, skills and prompts that other teams reuse, and I teach engineers to keep AI-written code honest with tests.

    • Agents, skills and prompts adopted by teams across Amadeus
    • AI-enabled workshops that save RTEs, Scrum Masters, POs and PMs hours every week
    • Co-author of Test-First Copilot, on TDD with GitHub Copilot

Experience

Where I have worked.

  1. – Present

    Current

    Senior Agile Coach at Amadeus

    • Envisioned, built, deployed and maintain an AI tool for every agile role: Scrum Masters, product managers, product owners and release train engineers.
    • Created reusable agents, skills and prompts that teams across Amadeus adopted.
    • Ran value stream mapping workshops that led to a 20% efficiency gain for an agile release train.
    • Facilitated AI-enabled workshops for RTEs, Scrum Masters, POs and PMs that save them several hours a week.

  2. –

    Startup

    Senior Scrum Master and Quality Leader at Tailorbird

    • Joined as an early employee and held several roles at once.
    • Started quarterly cross-team planning and a systematic release management process.
    • Designed and implemented the company test strategy as quality lead, and managed the QA team across India and Latin America.
    • Set up data-driven delivery forecasting and built metrics dashboards for the CXOs.
    • Introduced agile ways of working from scratch as the in-house coach, and ran Scrum of Scrums with visual tracking of dependencies and risks.
    • Built the production support process for customer requests.

  3. –

    Startup

    Senior Scrum Master and Project Manager at ConverseNow

    • Created and owned end-to-end release management for a microservices product on Google Cloud, built so its 7 teams could self-organize.
    • Built a semi-automated process for onboarding new customers onto the automatic speech recognition system.

  4. –

    Senior Scrum Master at Lowe's

    • Key contributor to planning and running a multi-team cloud transformation.
    • Facilitated the roadmaps and timelines for the tech transformation.
    • Led an initiative to raise code quality and engineer engagement with mutation testing and TDD.
    • Designed and maintained metrics dashboards for leadership, and mentored junior Scrum Masters and engineers.

  5. –

    Scrum Master at Societe Generale

    • Scrum Master for two product development teams.
    • Co-facilitated PI planning events with the release train engineer.

  6. –

    Scrum Master, Production Support Analyst, PEGA Developer at Cognizant Technology Solutions

    • Volunteered as Scrum Master for a SAFe pilot team (and served the coffee and carried the whiteboards).
    • Resolved about 1,500 production incidents with good CSAT scores.
    • Started out as a PEGA developer.

Certifications

  • SPCSAFe Program ConsultantScaled Agile
  • ICP-ACCICAgile Certified Professional in Agile CoachingICAgile
  • CSMCertified ScrumMasterScrum Alliance
  • PSM IProfessional Scrum Master IScrum.org
  • SASAFe AgilistScaled Agile
  • M3.0Management 3.0Management 3.0

Core skills

  • Stakeholder management
  • Program management
  • People management
  • Hands-on technical agility
  • Servant leadership
  • Team and leadership coaching
  • Training and mentoring

Tools and tech

  • Jira
  • Miro
  • Google Cloud
  • GitHub Copilot
  • Docker
  • Jenkins
  • n8n
  • Power Automate
  • Selenium
  • JavaScript
  • React
  • Spring Boot
  • Python
  • BDD
  • CI/CD

Speaking

Talks, from Montreal to Tokyo.

I like demo-based, interactive talks. Recent ones have been about AI in delivery and quantum computing; earlier ones covered agile, DevOps and engineering practice.

  • Kiran Kashyap on stage at PMI Bangalore Chapter PM Footprints, Radisson Blu Bengaluru

    Bengaluru, India

    AI in delivery: where it's amazing, where it's risky. Lessons from the ground

    PM Footprints, PMI Bangalore ChapterRadisson Blu, Outer Ring Road

    A talk for project and program managers on where AI helps delivery work and where it adds risk.

    Event page
  • Kiran Kashyap presenting at ICAISE 2026 in Tokyo

    Tokyo, Japan

    ICAISE 2026

    5th International Conference on Artificial Intelligence and Software EngineeringThe University of Electro-Communications

    Spoke on AI in software engineering at the 5th International Conference on Artificial Intelligence and Software Engineering.

    Event page
  • Kiran Kashyap presenting "WTH is Quantum Computing!!!" at Tech Coach Circle

    WTH is quantum computing!!!

    Tech Coach Circle

    An introductory talk on quantum computing.

Earlier talks

Recordings on YouTube
  • 2022Agile India 2022
  • 2021Agile India 2021
  • 2020Agile India 2020
  • 2020Regional Scrum Gathering Hyderabad 2020Hyderabad, India
  • 2019XP 2019Montreal, Canada
  • 2019World DevOps Summit 2019
  • 2019Regional Scrum Gathering 2019
  • 2019Agile NCR 2019
  • EarlierNextGen DevOps ConferenceBengaluru, India

Books

Books I have co-written.

Practical books for engineers and agile teams, written with Vivek Ganesan, Kamal Raj Sekar and Guru Thimmapuram.

Coming soon

Quantum Computing for not-so-Ramanujans

A practical guide to quantum computing for people who don't dream in equations

Covers qubits, superposition, entanglement, quantum algorithms, real-world applications, and how to tell what is hype.

By Vivek Ganesan, Kamal Raj Sekar, Kiran Kashyap

About the book

Writing and open source

Notes from the work.

I write on Substack about AI and engineering teams, and on Medium about agile practice.

Articles

Open source contributions

Contact

Let's talk.

Write to me about technical program management, product ownership or agile coaching work, speaking at your event, or using AI in delivery teams. Email is the fastest way to reach me.

kiran.kashyap.ds@gmail.comConnect on LinkedIn